WITS

Last updated: August 2026

Terms of Service

1. Introduction

These Terms of Service ("Terms") govern your use of WITS ("WITS", "we", "us", "our"), including the WITS mobile application, the WITS website and any related services (together, the "Service").

WITS is a Relational Intelligence platform designed to help people create relational profiles, discover potential connections, understand compatibility, receive structured relational insights, communicate with other users, and discover ideas and experiences for taking connections into real life.

By creating an account or using the Service, you agree to these Terms. If you do not agree, please do not use WITS.

2. Eligibility

WITS is intended for users who are 18 years of age or older. By using the Service, you confirm that you are at least 18 years old and that you are able to enter into a binding agreement.

3. Account Registration

To use WITS you may be required to provide information such as:

  • Email address
  • Name
  • Date of birth
  • Birth time (where available)
  • Location
  • Profile information
  • Photographs
  • Interests
  • Relationship intentions

You are responsible for keeping your account information accurate and up to date, and for protecting access to your account. Please let us know if you believe your account has been accessed without your permission.

4. WITS Compatibility & Relational Insights

WITS may provide you with:

  • Compatibility scores
  • Relational profiles
  • Compatibility breakdowns
  • Strengths
  • Areas to be conscious of / watch-outs
  • Communication guidance
  • Relational prompts
  • Astrology-informed insights

These insights are intended for informational, personal reflection and relationship guidance purposes. They are offered to support your own judgement — not to replace it.

WITS does not guarantee:

  • Romantic compatibility
  • A successful relationship
  • That two users will meet
  • That a relationship will continue
  • Any particular emotional or personal outcome

Compatibility scores are not scientific certainties or guarantees. They are one perspective, designed to help you reflect and communicate more intentionally.

5. No Professional Advice

WITS is not a substitute for professional advice of any kind, including:

  • Medical advice
  • Psychological or mental-health treatment
  • Counselling or therapy
  • Legal advice
  • Financial advice

If you need support in any of these areas, please seek help from a qualified professional.

6. Dating & Personal Safety

You are responsible for exercising reasonable judgement when communicating with or meeting other users. WITS cannot independently guarantee the identity, intentions, behaviour, or accuracy of information provided by another user.

Before meeting someone in person, we encourage you to take appropriate precautions — for example, meeting in a public place, telling a friend where you are going, and arranging your own transport.

7. User Conduct

You must not use WITS to:

  • Harass, threaten or abuse another person
  • Impersonate another person
  • Post fraudulent or deliberately misleading information
  • Distribute illegal or harmful material
  • Send spam
  • Exploit or manipulate other users
  • Attempt unauthorised access to WITS systems
  • Interfere with the Service
  • Violate another person's privacy or intellectual-property rights
  • Use WITS for illegal purposes
  • Sexually exploit or abuse a minor in any way
  • Groom a child or minor for sexual purposes
  • Sexualise a child or minor
  • Create, upload, share, request or distribute child sexual abuse material (CSAM)
  • Engage in sextortion involving a minor
  • Traffic, or attempt to traffic or solicit, a minor for sexual exploitation
  • Engage in predatory behaviour involving children
  • Use external links or third-party services to circumvent any of these restrictions

The behaviours listed above involving children or minors are serious violations of these Terms and of our Child Safety Standards (see section 8). They may result in immediate account termination and, where required by law, referral to the appropriate authorities.

8. Child Safety Standards

WITS Ltd ("WITS", "we", "us", "our") has zero tolerance for child sexual abuse and exploitation. WITS prohibits the use of its platform to create, upload, share, request, distribute, facilitate, promote or engage in any content or behaviour involving the sexual abuse or exploitation of children.

These standards apply to all use of the WITS mobile application, WITS messaging, user profiles, photographs, prompts, user-generated content, communications between users, and any other interactive functionality made available through WITS.

Prohibited Child Sexual Abuse and Exploitation

WITS prohibits any content, activity or behaviour that sexually exploits, abuses or endangers a child. This includes, but is not limited to:

  • Child grooming for sexual purposes
  • Attempting to establish contact with a child for sexual purposes
  • Soliciting sexual content from a child
  • Sexualising a child or minor
  • Sextortion involving a child
  • Threatening or blackmailing a child using real or alleged intimate imagery
  • Trafficking, or attempting to facilitate the trafficking, of a child for sexual exploitation
  • Encouraging or facilitating the sexual abuse or exploitation of children
  • Requesting, offering, exchanging or distributing child sexual abuse material
  • Using WITS to arrange or facilitate sexual contact with a child
  • Directing another user to external services for the purpose of child sexual exploitation
  • Attempting to evade WITS safety measures in connection with any of the above

Child Sexual Abuse Material

Child Sexual Abuse Material ("CSAM") includes any visual material depicting a child or minor engaged in sexually explicit conduct, or otherwise depicting the sexual abuse or exploitation of a child. CSAM is strictly prohibited on WITS. Users must not:

  • Upload CSAM
  • Send CSAM through messages
  • Request CSAM
  • Offer CSAM
  • Distribute CSAM
  • Link to CSAM
  • Facilitate access to CSAM
  • Use WITS to arrange the exchange of CSAM

Enforcement

Where WITS becomes aware of conduct or content that violates these Child Safety Standards, WITS may take appropriate action. Depending on the circumstances, this may include:

  • Removing prohibited content
  • Restricting functionality
  • Suspending an account
  • Permanently terminating an account
  • Preserving relevant information where required or permitted by law
  • Referring matters to the appropriate authorities or child-safety organisations where required by applicable law

Serious child-safety violations may result in immediate account termination.

Reporting Child Safety Concerns

WITS encourages users to report suspected child sexual exploitation, grooming, CSAM, predatory behaviour involving children, or any attempt to use WITS to endanger a child.

Concerns can be reported at any time through our Child Safety Contact at hello@lovewits.app. Please include as much relevant detail as you can — such as the username or profile involved — so that we can investigate properly.

How WITS Responds

WITS will review credible reports of potential child sexual abuse or exploitation and take action consistent with these Child Safety Standards, these Terms of Service, the WITS Privacy Policy, and applicable child-safety laws and regulations.

Where WITS obtains actual knowledge of CSAM, it will take appropriate action — including removing or disabling access to the material where applicable — and will follow legally required reporting procedures.

Legal and Regulatory Cooperation

WITS will comply with applicable child-safety laws and legally valid reporting obligations. Where confirmed CSAM or another reportable child-safety offence is identified, WITS will follow the required reporting procedures to the appropriate authority, which may include the relevant national or regional child-protection reporting body for the jurisdiction concerned.

Child Safety Contact

This contact is specifically for potential CSAE or CSAM concerns, child-safety matters, regulatory or law-enforcement enquiries regarding child safety, Google Play child-safety notifications, and questions about WITS's enforcement of these standards:

WITS Ltd — Child Safety Contact

hello@lovewits.app

Personal information connected to a child-safety report is handled in accordance with the WITS Privacy Policy and applicable law. Where preservation of information is legally required or permitted — for example for a legally valid investigation — WITS may retain that information even where an account is deleted.

Immediate Danger

The WITS reporting and contact process is not an emergency service. If you believe a child is in immediate danger, please contact your local emergency services or law-enforcement authority straight away.

9. User Content

You may submit content to WITS such as profile information, photographs, prompt responses and messages ("User Content").

You retain ownership of your original User Content. By submitting it, you grant WITS the limited rights necessary to host, display, process and deliver that content as part of providing the Service — for example, showing your profile to other users or delivering your messages.

You are responsible for the content you share and must have the right to share it.

10. Messaging & Interactions

WITS may allow users to communicate directly with each other. You are responsible for what you send and how you interact with other users.

We may take action against accounts that breach these Terms or create safety risks, including restricting or removing access to the Service.

11. Explore / Date Concierge

WITS may display curated restaurants, events, activities, experiences and other third-party recommendations. In the current version of WITS, these are primarily content and discovery recommendations.

External links may redirect you to third-party websites or services. WITS is not responsible for the availability, accuracy, pricing, booking terms, cancellation policies or services provided by those third parties.

12. Purchases and Subscriptions

Where paid features, subscriptions or digital purchases are made available, additional terms may apply at the point of purchase.

Purchases made through the Apple App Store or Google Play may also be governed by the respective platform's terms and billing rules, including how payments, renewals, cancellations and refunds are handled.

13. Intellectual Property

The WITS brand, visual identity, software, compatibility framework, written relational insights, original content, graphics, trademarks and associated intellectual property belong to WITS or its licensors — except for user-owned content and third-party content.

You may not copy, reproduce or exploit any part of the Service except as permitted by these Terms or by law.

14. Privacy

Your personal information is handled in accordance with the WITS Privacy Policy, available at lovewits.app/privacy.

15. Account Suspension and Termination

We may restrict, suspend or terminate accounts where users materially breach these Terms, create safety risks, abuse other users, engage in illegal activity, or otherwise misuse the platform.

Without limiting the above, WITS may immediately suspend or terminate any account involved in child sexual abuse or exploitation, child sexual abuse material (CSAM), grooming, child exploitation, or predatory behaviour towards children. This does not limit our ability to preserve relevant information or to cooperate with legally valid investigations where required or permitted by law.

You may also choose to delete your own account at any time via our Delete Account page.

16. Account Deletion

You can request deletion of your WITS account and associated personal information through the Delete Account page.

Limited information may need to be retained where legally required or necessary for legitimate legal or security purposes, subject to the Privacy Policy.

17. Service Availability

WITS may occasionally update features, modify functionality, conduct maintenance, suspend parts of the Service, or introduce or retire features. We do not guarantee that the Service will be uninterrupted or error-free.

18. Limitation of Liability

Nothing in these Terms excludes or limits our liability where it would be unlawful to do so — including liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or any other liability that cannot be excluded under applicable law.

Subject to that, WITS is not liable for losses that are not reasonably foreseeable, for losses not caused by our breach of these Terms or our negligence, or for any business losses (the Service is provided for personal, non-commercial use).

As a consumer, you have statutory rights that these Terms do not affect.

19. Changes to These Terms

We may update these Terms from time to time. Where updates are material, we will communicate them to users where appropriate — for example through the app or by email. The latest version will always be available on this page.

20. Governing Law

These Terms are governed by the laws of the United Kingdom, and the courts of the United Kingdom will have jurisdiction over any dispute arising from or relating to them, subject to any mandatory consumer-protection rights in your place of residence.

21. Contact

If you have any questions about these Terms, you can contact us at: hello@lovewits.app