Effective Date: July 2026
Privacy Policy
Welcome to Written in the Stars ("WITS").
At WITS, your privacy matters. We believe meaningful connections begin with trust, and that includes how we collect, use and protect your personal information.
This Privacy Policy explains what information we collect, how we use it, and the choices you have when using WITS.
Who We Are
WITS is a relational intelligence platform designed to help people build more meaningful relationships through structured compatibility insights, intentional matching, and guided conversations.
If you have any questions regarding this Privacy Policy, please contact us at: privacy@lovewits.app
Information We Collect
When you use WITS, we may collect the following information.
Account Information
When you create an account we may collect:
- Full name
- Email address
- Encrypted password
- Date your account was created
Profile Information
To help create your profile and compatibility insights, you may choose to provide:
- Date of birth
- Birth time (optional)
- Birth location
- Current location
- Gender
- Relationship preferences
- Profile photographs
- Interests
- Relationship intentions
- Responses to profile prompts
Providing birth time is optional. If unavailable, you may complete a calibration questionnaire instead.
Compatibility Information
Using the information you provide, WITS generates compatibility insights including:
- Compatibility score
- Compatibility breakdown
- Strengths
- Watch-outs
- Relationship insights
- Communication indicators
These insights are generated automatically by our compatibility system and are intended for informational and entertainment purposes only.
Messages
If you choose to communicate with other users, we store:
- Messages you send
- Messages you receive
- Time and date of conversations
This allows messaging features to function correctly.
Device & Technical Information
To improve reliability and security we may automatically collect:
- Device type
- Operating system
- Browser type
- App version
- Crash logs
- IP address
- Anonymous analytics
- Usage statistics
How We Use Your Information
We use your information to:
- Create and manage your account
- Generate compatibility insights
- Match you with compatible users
- Display your profile
- Enable messaging
- Improve app performance
- Detect fraud or misuse
- Respond to support requests
- Maintain platform security
- Comply with legal obligations
We never sell your personal information.
Location Information
If you allow location access, WITS uses your approximate location to recommend compatible people nearby.
You can disable location permissions at any time through your device settings.
Photos
You may upload photographs to your profile.
These photos are used solely to:
- Display your profile
- Help other users recognise you
- Improve your matching experience
You remain the owner of any content you upload.
Third-Party Links
WITS may recommend restaurants, events and experiences through curated content.
Selecting these recommendations may take you to third-party websites.
We are not responsible for the privacy practices or content of external websites.
Sharing Your Information
We only share information when necessary.
This may include:
- trusted service providers that help operate WITS
- cloud hosting providers
- analytics providers
- legal authorities where required by law
- fraud prevention and security investigations
We do not sell or rent your personal information to advertisers or third parties.
Data Security
We use industry-standard security measures including:
- encrypted connections (HTTPS)
- secure authentication
- encrypted password storage
- access controls
- secure cloud infrastructure
- ongoing monitoring
While we work hard to protect your information, no internet service can guarantee complete security.
Data Retention
We keep your information only for as long as necessary to:
- provide the service
- comply with legal obligations
- resolve disputes
- enforce our agreements
When your account is deleted, your personal information will be deleted or anonymised within a reasonable period unless we are legally required to retain certain information.
Your Rights
Depending on where you live, you may have the right to:
- Access your information
- Correct inaccurate information
- Delete your account
- Receive a copy of your data
- Withdraw consent where applicable
- Object to certain processing
To exercise these rights, contact us at: privacy@lovewits.app
Account Deletion
You can request deletion of your account at any time.
Once processed:
- your profile will be removed
- your personal information will be deleted or anonymised where appropriate
- some information may be retained where legally required
Children's Privacy
WITS is intended for users who are 18 years of age or older.
We do not knowingly collect personal information from anyone under the age of 18.
International Transfers
Your information may be processed in countries outside your own.
Where required, we implement appropriate safeguards to protect your information.
Changes to This Policy
We may update this Privacy Policy from time to time.
Where changes are significant, we will notify users through the app or by email where appropriate.
The latest version will always be available on this page.
Compatibility Disclaimer
WITS provides compatibility insights using a structured compatibility model that combines user-provided information with behavioural and astrology-based inputs.
These insights are provided for informational and entertainment purposes only.
They are not intended to constitute professional psychological, medical, legal, financial or relationship advice.
Users remain solely responsible for their personal decisions and interactions.